We are remaining open during the COVID-19 outbreak...
... but your order may take a 1 to 3 days longer to process since warehouse staff are reduced. Stocks are Ok at present with the exception of some spares and non-stock items which need to be ordered from Italian suppliers. Some items normally in stock might have gone out of stock - please use the Contact Us form to ask if you'd like to check before ordering. Please place any critical orders well in advance of need.
Italy has been hit heavily, as you will know, and many suppliers there have big staff shortages through people being off work ill or self-isolating. Some suppliers have closed temporarily until things improve and workers return, and there has also been the two week shutdown of all industry ordered by the Italian Government in early April.
The following major suppliers are Italian: - Arven - Comet - Chierici Tito - Colortap - Faicom - Geoline - GF - Interpump - Lavor - Marco - Metal Micanti - Melegari - MTM Hydro - Marco - Neron - PA - Pratissoli - Rastelli - Sea Land - Soteco (ISSA brand)
Items not in stock can be placed on backorder for these suppliers but we have no idea when backorders will be fulfilled and arrive, because neither do the suppliers at this time.
Almost all orders are sent by courier and this is operating as normal. Any items sent by Royal Mail though will be subject to long delays to all parts of the country due to the increased volume of items being ordered online during the lockdown.